Here’s the brutal truth: the majority of HVAC failures take place because someone ignored a step. Failed to calculate the load correctly. Used undersized equipment. Misjudged the insulation needs. We’ve personally fixed hundreds of these failures. And every time, we record another lesson. Like in 2017, when we started adding remote monitoring to each installation. Why? Because Sarah, our master tech, got tired of watching homeowners waste money on poor temperature management. Now clients save $500+ yearly.